Tag Archives: facebook insights

0 Comments

How to setup and use Pages to Watch to track competitors

Facebook Pages to Watch is a useful feature that was recently added to Facebook’s Page Insights. Not to be confused with the new Audience Insights, it’s a tool that enables Page Admins to monitor and measure the performance of their Page.

Pages to Watch lets businesses and brands create a list of Pages similar to their own and compare their performance. I’d suggest adding peers, competitors, suppliers and others that you work with.

How to use Pages to Watch - part of  Facebook Pages Insights

Here’s how to setup Pages to Watch:

  • Go to your Admin panel and select Add Pages in the Pages to Watch section (see above)
  • Use the handy Search for a Page you want to watch or choose from suggested Pages
  • Click +Watch Page
  • After adding up to 5 Pages, click Done.

From your admin panel, you can see the total number of people who like each Page you’re watching and how much this number increases or decreases each week.

If you visit the the Page Insights, there’s a wealth of additional information. You’ll see the total number of people who like the Page, plus the following info for each week in the Overview section:

  • Percentage increase or decrease of people who like the Page
  • Number of times the Page posted
  • Amount of engagement the Page received
  • Recent posts (click the name of the Page)

If you visit the Posts section of Page Insights, you can see the five most engaging posts from the Pages you’re watching by selecting Top Posts From Pages to Watch.

When you add a Page to watch, the people who manage the Page will get a notification, but this notification won’t include your name or the name of your Page, so you can stalk your competitors without them knowing its you:

Here are four ways that you can use Pages to Watch:

Learn from Pages that are getting results and understand what is working for them. You can then model your own strategy and tactics based on their approach. Don’t directly copy but use parallel ideas and adapt. Use Top Posts From Pages to Watch (see above).

Build your followers by adopting a similar approach to fast growing Pages and avoiding the strategy of less successful Pages.

Monitor Pages that have a similar audience to yours to better understand your audience and visitors - You can search for ‘Pages liked by people who like <name of your Page>’ and then add suitable Page/s from the results. Note: You’ll need to have Graph Search to be able to do this - find out how.

Look for questions you can answer - keep an eye on questions in Comments of Pages You Watch that can provide you with subject matter for Facebook and blog posts. Posting and blogging about people’s concerns is very likely to create engagement.

In summary, by using Pages to Watch you can learn from best practice and then create your own original and engaging content.

For more advice on Facebook, download my 100 Facebook Tips or book some time to receive advice over the phone.

0 Comments

The best time to post on Facebook is…

Of course there isn’t an exact best time for everyone to post on Facebook and even if that could be identified then it would immediately become the worst time to post on Facebook. The ideal time to post onto your Page and into the News Feeds of your Fans would be when you’re not competing with other posts (when Facebook is quiet) and when most of your Fans are viewing your posts. It’s hard to identify the former but using the recently revamped Facebook Insights you can find out the latter.

Go to the new Posts section where there’s a new When Your Fans Are Online section which contains a graph displaying numbers of visitors the average number of your Fans who saw any posts on Facebook by day of the week plus a graph showing the average number of your Fans who saw any posts on Facebook in an hour.

By studying the data you can very quickly find out the most popular days and times for your posts. It makes sense to post updates to your Facebook Page when most people are looking at your posts. For example, if the most popular time is 8pm on Wednesdays and Thursday then make sure that you are posting at these times.

You can schedule Facebook posts by adding these days and times to your posting schedule in Buffer or you can schedule from Facebook - select the clock at the bottom left of the update box.

0 Comments

5 ways to use Facebook Insights

Facebook Insights, a tool that provides metrics on Facebook Page activity, has undergone a revamp. The data is now easier to understand, it’s presented in a more visual way and helps you understand more about your posts, how your Page is being used as well as providing you with information on your Fans and visitors.

It’s a always been a useful tool but it now better than ever and easier to use. Below is a short guide to 5 of the changes plus specific actions with examples to help you take advantage.

People Talking About This

The previous People Talking About This (PTAT) has been broken down into Clicks, Likes, Comments and Shares which gives a  clearer picture of interaction with your Page.
Action: Consider what’s most important for your business. For example, if it’s clicks on links to your website then look for posts that are providing the most clicks and repeat this type and style of post.

Page Likes

In the Page section, the new Page Likes tab shows you details of your total number of Fans, Fans gained/lost (Net Fans) and the main sources of new fans. The data can be displayed over a time period of your choosing. (Note: I’ve found that the date range cannot be set using Chrome so your might need to use Firefox or Internet Explorer).
Action:Get insights into where your Likes are coming from. For example, if  you’re receiving a high proportion of Likes from Mobile then ensure your content is suitable for mobile devices.

External Referrers

At the bottom of the Page visits tab in the Page section, there’s some very useful new data called External Referrers. This displays sources that are providing the most traffic to your Page.
Action:  You can use this information to help you attract more Likes. For example, try promoting your Facebook Page on your website in different ways eg icons and blog posts and measure how effective each one is in attracting new visitors.

When Your Fans Are Online

In the Posts section you’ll find the new When Your Fans Are Online area which displays a graph displaying numbers of visitors by day and by time.
Action: Find out the most popular times for your posts - you might be surprised at the results - and share updates around these times. For example, if the most popular time is 9pm on weekdays then make sure that you are posting at this time to take advantage of people viewing your Page. You can schedule posts at these optimal times using Facebook or a tool like Buffer.

People Reached and People Engaged

Within the People section you’ll find People Reached and People Engaged. These graphs and metrics gives a demographic breakdown of who is viewing your posts - People Reached, and who is Clicking, Liking, Commenting or Sharing them - People Engaged.
Action:  Review the data to make sure your Page is reaching its target market. For example, if you own a restaurant in Truro and the majority of your Fans are in London something is not quite right. You’ll need to ensure future content is aimed at the audience that you wish to reach and engage.

For more help with Facebook Insights give me a call on 01242 639023 to book me for a one-to-one training session.